Tutorial Videos
Below you will find a series of videos that will help you to navigate through your site and to make changes as required. Please be sure to watch the videos before attempting to make changes to your site, so you don’t break the site.
Remember we guarantee your site for 90-days for any defects that should have been caught during the build of your site, but this does not include any problems caused by user error or if your website gets hacked. While you are making changes to your website, if you come across any problems, and/or are not sure how to do something, you can create a ticket by sending an email to support@alchemydigitalmedia.com and a member of our team will get back to you within 24 business hours.
Finally, it is very important for you to back up your website on a regular basis, so if your site is hacked or you experience server issues, you will easily be able to import a clean backed up version of your website. Remember, that we do not keep copies of your site beyond the 90-days, and your host company may also not keep copies of your site (and when host companies do keep back ups, they usually charge a high price to install a back up for you), so you should take responsibility of backing up your site yourself.
If you feel that this is beyond you, we do offer a monthly maintenance program, which includes, among other things, backing up your website for you. Click here to get more information about our website management service.
Logging into your website
Backing Up Your Website & Updating Your Theme/Plugins
Editing the Header Content
Editing Your Menu
Adding and Removing Social Media Links
Editing Your Slider
Editing Your Content
Resizing Your Images
Editing Your Testimonials